Abbs, bedankt voor uw hulp.
Eventjes samenvatten wat er gebeurd is, op datum van 7/12 krijg ik een eigenaardige melding waarvoor ik hier op Seniorennet om raad en hulp kom vragen. Sony adviseert mij zowel Malwarebytes als Adwcleaner te gebruiken.
Malwarebytes vindt niets, daartegenover worden enkele problemen door Adwcleaner gevonden die ik laat cleanen.
Ik krijg van Sony een fixlijst maar mijn Windows beveiliging laat niet toe FRST te starten zodat ik die Fix niet kan uitvoeren.
- Malware heeft niets gevonden
- Het rapport van Adwcleaner
- # -------------------------------
- # Malwarebytes AdwCleaner 8.0.0.0
- # -------------------------------
- # Build: 11-21-2019
- # Database: 2019-11-26.1 (Cloud)
- # Support:
https://www.malwarebytes.com/support
- #
- # -------------------------------
- # Mode: Clean
- # -------------------------------
- # Start: 12-07-2019
- # Duration: 00:00:02
- # OS: Windows 10 Home
- # Cleaned: 21
- # Failed: 0
-
-
- ***** [ Services ] *****
-
- No malicious services cleaned.
-
- ***** [ Folders ] *****
-
- No malicious folders cleaned.
-
- ***** [ Files ] *****
-
- No malicious files cleaned.
-
- ***** [ DLL ] *****
-
- No malicious DLLs cleaned.
-
- ***** [ WMI ] *****
-
- No malicious WMI cleaned.
-
- ***** [ Shortcuts ] *****
-
- No malicious shortcuts cleaned.
-
- ***** [ Tasks ] *****
-
- No malicious tasks cleaned.
-
- ***** [ Registry ] *****
-
- Deleted HKU\S-1-5-21-473736464-3831458469-1514015188-1000\Software\Host App Service
- Deleted HKU\S-1-5-21-473736464-3831458469-1514015188-1000\Software\Microsoft\Windows\CurrentVersion\Uninstall\Host App Service
-
- ***** [ Chromium (and derivatives) ] *****
-
- No malicious Chromium entries cleaned.
-
- ***** [ Chromium URLs ] *****
-
- No malicious Chromium URLs cleaned.
-
- ***** [ Firefox (and derivatives) ] *****
-
- No malicious Firefox entries cleaned.
-
- ***** [ Firefox URLs ] *****
-
- No malicious Firefox URLs cleaned.
-
- ***** [ Preinstalled Software ] *****
-
- Deleted Preinstalled.CyberLinkLabelPrint Folder C:\Program Files (x86)\CYBERLINK\LABELPRINT
- Deleted Preinstalled.CyberLinkLabelPrint Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}
- Deleted Preinstalled.CyberLinkLabelPrint Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{C59C179C-668D-49A9-B6EA-0121CCFC1243}
- Deleted Preinstalled.CyberLinkService Folder C:\Program Files\CYBERLINK\SHARED FILES\PLUGIN\NEWBLUE
- Deleted Preinstalled.CyberLinkShellExtension Registry HKLM\Software\Classes\CLSID\{3E2A0A32-6E14-4BAD-AA87-BBB6A75EBFF2}
- Deleted Preinstalled.EpsonCustomerResearchParticipation Folder C:\Program Files\EPSON\EPSONCUSTOMERRESEARCHPARTICIPATION
- Deleted Preinstalled.EpsonCustomerResearchParticipation Folder C:\ProgramData\EPSON\EPSONCUSTOMERRESEARCHPARTICIPATION
- Deleted Preinstalled.EpsonCustomerResearchParticipation Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{B26449A6-6007-4460-B4FE-C4776115BCEA}
- Deleted Preinstalled.LenovoPower2Go Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32|CLMLServer_For_P2G8
- Deleted Preinstalled.LenovoPower2Go Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32|CLVirtualDrive
- Deleted Preinstalled.LenovoPower2Go Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Run|CLMLServer_For_P2G8
- Deleted Preinstalled.LenovoPower2Go Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Run|CLVirtualDrive
- Deleted Preinstalled.LenovoPower2Go Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}
- Deleted Preinstalled.LenovoPower2Go Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}
- Deleted Preinstalled.LenovoPowerDVD Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{19555B0A-D775-47E3-A9A6-22C29A5B6A57}
- Deleted Preinstalled.LenovoPowerDVD Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\PDVDServ12 Task
- Deleted Preinstalled.LenovoPowerDVD Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}
- Deleted Preinstalled.LenovoPowerDVD Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{B46BEA36-0B71-4A4E-AE41-87241643FA0A}
- Deleted Preinstalled.LenovoPowerDVD Task C:\Windows\System32\Tasks\PDVDSERV12 TASK
-
-
- *************************
-
- [+] Delete Tracing Keys
- [+] Reset Winsock
-
- *************************
-
- AdwCleaner[S00].txt - [4081 octets] - [07/12/2019 16:52:36]
-
- ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########
Abbs, ik hoop dat het dit is dat je wil zien, en voor de rest zal ik dat pas in de loop van deze namiddag kunnen doen.
Groetjes
Danny
Windows 11 Home 64-bit, Ram 8GB, Medion Akoya E23403 All-In-One, Microsoft Defender